tag:blogger.com,1999:blog-20257999.post8783798890041839675..comments2024-03-29T11:40:46.477+03:00Comments on Life in Israel: The customer is always right... in the US EmbassyRafi G.http://www.blogger.com/profile/00699851287106903971noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-20257999.post-82070817328483587822009-04-02T18:26:00.000+03:002009-04-02T18:26:00.000+03:00she actually used that as an example of how someti...she actually used that as an example of how sometimes things come up and we should always find out before we come to make sure they are open... I forgot what exactly happened but she said about 5 or 6 weeks ago there was an emergency one day and they had to cancel the service for the day..<BR/><BR/>we told her we did check in advance - the website and the phones and they both indicated today would be ok which is why she let us in... but still, she said sometimes things come upRafi G.https://www.blogger.com/profile/00699851287106903971noreply@blogger.comtag:blogger.com,1999:blog-20257999.post-34362886744962728312009-04-02T17:50:00.000+03:002009-04-02T17:50:00.000+03:00I went about six weeks ago on a Tuesday and I was ...I went about six weeks ago on a Tuesday and I was asked if I had an appointment. I said, “No, you don’t need an appointment to request a SSN”. The guard told me, “No SSNs today.” “What? Tuesday is one of the three days you can request SSNs.” “Yes, but not today.” Then I got this gem when I asked why, “Yesh lahem aizeh mashehu hayom.”<BR/><BR/>That was a waste of an hour of work time and 60 NIS in cab fare. The customer lost that day.Zevy R.noreply@blogger.comtag:blogger.com,1999:blog-20257999.post-39313001897543669422009-04-02T17:35:00.000+03:002009-04-02T17:35:00.000+03:00I guess... but I don't notice that because my hebr...I guess... but I don't notice that because my hebrew is fine... it even feels a bit odd doing official business in English...Rafi G.https://www.blogger.com/profile/00699851287106903971noreply@blogger.comtag:blogger.com,1999:blog-20257999.post-16538359039572470022009-04-02T16:08:00.000+03:002009-04-02T16:08:00.000+03:00U.S. Bureaucracy is just as bad as Israeli bureauc...<I>U.S. Bureaucracy is just as bad as Israeli bureaucracy... the only thing better about it is the attitude that the customer is always right.</I><BR/><BR/>That, and it's all in English so if your Hebrew isn't so great it's slightly less frustrating.Pesky Settlerhttps://www.blogger.com/profile/03077745747562609723noreply@blogger.comtag:blogger.com,1999:blog-20257999.post-59930207852392514942009-04-02T12:20:00.000+03:002009-04-02T12:20:00.000+03:00good move on their part.good move on their part.Rafi G.https://www.blogger.com/profile/00699851287106903971noreply@blogger.comtag:blogger.com,1999:blog-20257999.post-27452752849555129882009-04-02T12:19:00.000+03:002009-04-02T12:19:00.000+03:00You'll be happy to note that the website is now up...You'll be happy to note that the website is now updated:<BR/><BR/>http://israel.usembassy.gov/consular/acs/Appointments.aspx<BR/><BR/><I><BR/>Social Security and Federal Benefits: People seeking service from the Federal Benefits Unit do not require appointments. This includes general inquiries, applications for Social Security Numbers, and applying for benefits from the Department of Veterans Affairs, the Railroad Retirement Board, and the Office of Personnel Management. <B>Their hours are 9 a.m. to 11 a.m., Tuesday, Wednesday, and Friday; they are closed on Mondays and Thursdays.</B> For more information, go to: http://israel.usembassy.gov/consular/acs/benefits.aspx.<BR/>The American Citizen Services Unit is closed the last Friday of each month.<BR/></I>Eliezerhttps://www.blogger.com/profile/12090842897478724260noreply@blogger.com