Rabbi Yaakov Horowitz, of Project Y.E.S. and Yeshivas Darchei Noam, has found that many people, sometimes in desperate situations, have tried to get hold of him for advice and help. Because of his busy schedule, often it is difficult to get hold of him, having to traverse one's way through an array of secretaries and answering machines.
Rabbi Horowitz has been experimenting with a new method of having a dedicated line for an hour a day in which you can call him directly - that only he will answer. No need to go through machines and messages.
See here for details...
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