I don't know if they'll get their money back or not (I hope they do), but from what I understand this is the fourth such hotel program to shut down in the past few days, and we are just a week before Pesach. That adds up to a lot of people who are being left, at practically the last minute, without plans for Pesach.
If they stay home now, if they cannot find an alternative program that they can afford that has space, they will have to clean and buy supplies and cook, all at the last minute. Many might not be able to, due to disabilities or timing, which is why they try to go away in the first place. Many might not have enough space for their extended family they were planning on traveling with..
I don't have solutions for them, but I do feel bad and extend my sympathies.
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We have space in Vancouver!!!! Could take a family of 6-7 and my family provide full-time entertainment at the best of times...
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