At the beginning of last summer the Ministry of Interior migrated to the biometric passport system. All new passports could only be issued as biometric passports. This created a rush on the Ministry of Interior at the beginning of travel season and lasted throughout the summer. It seemed like the Ministry of Interior was under-prepared and overwhelmed and could not handle all the requests. Many people paid the high price for a temporary passports due to the delays with the regular passports.

Minister of Interior has now announced that the fact that the Ministry could not handle all the requests in such a short period of time is not the fault of the people and the extra expenses the people incurred in paying for temporary passports is the responsibility of the government, and the government will refund that money.

Deri said that in the coming days there will be a form published online (on the Ministry of Interior website) to fill out and whoever paid the high price for a temporary passport and fills out the form will get his money back.
sources: Behadrei, Ladaat